Maintenance Information & FAQ

Maintenance is the more common area of tenant relations where “what you need to know” is not “what you want to hear”. 

 Listed below is a list of the most frequently asked questions regarding maintenance, who is responsible, and how t submit a maintenance request.

Before you get started reading, please remember that all maintenance requests must be submitted in writing.

We strongly recommend and encourage our tenants to activate the tenant portal to submit and track maintenance requests.

What is Normal Wear and Tear?
Who is responsible for damages?
My stuff was damaged because of vandalism/ broken water pipe/ etc., isn't the Owner responsible?
My drains are clogged and backing up
My garbage disposal stopped working
My Toilet is clogged / overflowing
Do I change the light bulbs in my apartment?
Am I responsible for smoke detectors?
There is water all over my bathroom floor
How can I submit a maintenance request?

2018 Professional Services & Information Guide

Our Services & Information Guide includes an overview of our rental property management pricing, a full explanation of our services, and details about what makes us different.

Contact Us

11706 Ramona Blvd
Suite 204
El Monte, CA 91732

Click to Call Our Office:

   (626) 448-7882

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Our Mission

Our mission is to provide professional property management services that meet and exceed the expectations of our clients, our tenants, and the communities we serve.